The discovery, acceptance & management of life's gaps

GREAT Meetings – Project Team Principles

Saturday 31 July 2010 - Filed under Communication + gaps + GTD + project management + Teams

GREAT Meetings happen when everyone understands what is expected of them and other team members. GREAT stands for Goals, Roles, Expectations, Accountability and Timing.

Goals – Knowledge of a project’s overarching goals provides the context for understanding the specific objectives/ tasks of individual team members. All team members should understand and be able to communicate the driving business needs and the project’s expected outcome. Those leading group interaction/ meetings should state the specific goals of the meeting, phone conference or other team communication. It’s everyones’ job to maintain focus on the goals of a particular meeting, thus respecting each others time.

Roles – Every team member needs to understand his/ her individual role and specific responsibilities. Teams are interdependent by design, heavily reliant on each member fulfilling their respective roles. Teams are intentionally comprised of individuals with unique skills, expertise and differing perspectives. As such, it is not possible for every team member to fully understand everyone’s role and responsibilities. However, members should have a basic comprehension of the duties and activities of others, especially where it directly impacts them.

Expectations – Communicating expectations is just as important within a project team as it is with the customer. Every team member not only has the right to know what is expected of them, but the personal obligation to find out. Once an individual learns he or she is assigned to a project, he or she inherits the responsibility of learning what is expected… not waiting to be told.

Accountability – Accountability is the backbone of teamwork and trust. Teams where each member meets his/ her personal project responsibilities enjoy a greater degree of mutual success than those who can’t count on each other to follow through.

Timing – In order to coordinate project activities and ensure milestones are met, team members must be personally committed to the team and deliver on their individual deadlines.

How to leverage the GREAT acronym…
Use the GREAT acronym, during meetings, phone/ video conferences, or other group discussions, to keep the focus on…
G. (Goals) … the goals of the particular discussion as well as the goals of the overall project.
R. (Roles) … the individual roles of team members.
E. (Expectations) … everyone understanding what is expected of them.
A. (Accountability) … what each team member is accountable for, the current status and ongoing progress reporting.
T. (Timing) … task deadlines and the individual commitment to their completion.

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2010-07-31  »  Russ Leseberg

Talkback x 2

  1. Don Sullivan
    6 August 2010 @ 5:56 pm

    I like this blog. I have read & believe in The 7 Habits of Highly Effective People. This article is congruent with the 7 Habits. My question is, how do you implement this strategy in a work environment where trust is at it’s lowest? I am an electrician, but surely your perspective is applicable, not only in an office environment, but also on a jobsite. Your thoughts are appreciated.

  2. Russ Leseberg
    15 August 2010 @ 7:06 pm

    Don, that is an excellent question. yes, I believe all such principles are applicable in large and small groups alike. I would like to answer your question a bit more in full. Once I post the response I will send you a note.

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